1111ba | Privacy Policy and How We Protect Your Data

1. Introduction & Commitment

Welcome to the 1111ba platform. This Privacy Policy ("Policy") explains how 1111ba collects, uses, and protects your personal information. By using our website or mobile app, you agree to this Privacy Policy.

1111ba believes that each user owns their own data. We only collect what is genuinely necessary to provide our services — nothing more. Your personal information is never sold to third parties.

This Privacy Policy has been prepared in accordance with international data protection standards (GDPR-compliant). Your information is completely secure.

This Policy may be updated at any time. If significant changes are made, we will notify you by email or through the platform. The latest version will always be available on this page.

2. What Types of Data We Collect

1111ba collects different types of information — some you provide directly, and some is collected automatically. A detailed breakdown is provided below:

Type of Data	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	For KYC verification and age confirmation
Contact Information	Email address and mobile number	Account communications and security notifications
Financial Information	Mobile wallet number and transaction history	Deposit & Withdrawal Processing
Device & Technical Information	IP address, browser, and device type	Security Verification & Fraud Prevention
Gaming activity information	Betting history, winning records, session duration	To ensure responsible gaming
Preference & Behavioral Data	Preferred games, login times, click patterns	To deliver a personalized experience

Your password is never stored in plain text — it is kept only as an encrypted hash, from which the original password cannot be recovered.

3. How We Collect Information

1111ba collects your information in the following ways:

Directly from you:

At the time of registration (name, email, mobile number, etc.).
Copies of identity documents submitted during the KYC verification process.
Financial details provided during deposits or withdrawals.
Information shared when contacting the support team.

Automatically:

Behavioral data collected through cookies and tracking technologies.
Log files: IP address, login times, page visit records.
Automated records of bets and winnings from game servers.
Device fingerprinting — used to detect multiple accounts.

Opening an account with false or someone else's information is strictly prohibited. Any such account will be terminated immediately upon discovery.

4. How We Use Your Information

1111ba uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

Account management: To complete registration, login, and profile updates.
Identity Verification: To complete the KYC process and verify that you are of legal age.
Transaction Processing: Deposits, withdrawals, and bonus distribution.
Security & Fraud Prevention: To detect suspicious activity.
Customer Support: To respond to your complaints and inquiries.
Legal obligations: For regulatory reporting purposes.
Personalized Experience: To show you games and offers based on your preferences.
Responsible Gaming: To detect excessive gaming behavior and send alerts.

You can opt out of promotional emails or SMS at any time. Simply update your notification preferences in your account settings.

5. Information Sharing & Third Parties

1111ba never sells your personal information. However, in the limited circumstances listed below, certain data may be shared with specific third parties:

When your information may be shared:

Payment Processors: Mobile banking partners such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
Game providers: Minimal data (such as account ID) is shared with third-party game providers solely to operate their games.
Identity Verification Service: With licensed verification providers for the KYC process.
Law enforcement agencies: We are legally required to provide information when ordered by a court or directed by a government authority.
Anti-money laundering: Reporting to regulatory bodies to comply with international AML regulations.

All third-party partners of 1111ba operate under international data protection agreements. They are equally prohibited from selling or misusing your information.

6. Cookies & Tracking Technologies

1111ba uses cookies and similar technologies that store small data files in your browser. These help make the platform faster, more secure, and more personalized.

Cookie types:

Essential cookies: Login sessions and security tokens — the site cannot function without these.
Functional cookies: Remembers your language preference and theme settings.
Analytics Cookies: To understand how many users visit each page and how long they stay.
Security Cookies: Fraud detection and multi-session control.

You can disable non-essential cookies from your browser settings, though some features may not work as expected. For details on changing cookie settings, refer to your browser's help section.

7. Security Measures & Data Retention

1111ba protects your information with industry-leading security technology. Our security framework is built in multiple layers, so your data stays protected even if one layer is compromised.

Technical Safeguards:

256-bit AES encryption — the same technology used in the banking sector.
All data transmissions are secured with TLS 1.3 protocol.
Passwords are stored using bcrypt hashing — the original password is never visible.
Two-Factor Authentication (2FA) is supported and recommended.
Automated alerts are sent when a suspicious login is detected.

Data Retention Period:

Active account data: retained for as long as the account remains active.
Financial transaction records: retained for up to 7 years as required by law.
After account closure: minimum data retained for legal obligations for up to 3 years.
Support conversations: 2 years.

1111ba will never ask for your password, OTP, or card number via email or message. If you receive such a request, it is phishing — report it to support immediately.

8. Your Data Rights

As a 1111ba user, you have full control over your own information. You may exercise the following rights at any time:

1

Right to Access

To find out what information we hold about you, submit a request to support. You will receive a full report within 30 days.

2

Right to Rectification

You may request corrections to any inaccurate or outdated information. Correcting KYC-verified data may require supporting documents.

3

Right to Erasure

Upon account closure, you may request deletion of any data that is not required to be retained by law.

4

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes, and we are obligated to honor that request.

5

Right to Data Portability

You can download your data in a machine-readable format (JSON/CSV) if you wish to export it.

6

Right to Withdraw Consent

Consent given for optional data processing may be withdrawn at any time. Withdrawal does not affect any processing that has already taken place.

9. Privacy of Children & Minors

1111ba is not available to anyone under the age of 18. We do not knowingly collect any information from minors.

If we discover that an account was created by someone under 18, it will be closed immediately and all collected data will be securely deleted.

If you believe a minor is using 1111ba, please notify our support team immediately.

10. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. We aim to respond within 72 hours.

Email: [email protected]
Subject line: "Privacy Request — [Your Account ID]"

If you are not satisfied with how your complaint has been handled, you have the right to file a complaint with the relevant data protection authority in your country.

1111ba Privacy Policy — Your information is safe with us